Ordering information

Order Footlogics via e-mail:

You can order Footlogics by e-mailing your order through to: customerservice@footlogics.co.za
We accept Visa and Mastercard. If you have any general questions or need help, please don't hesitate to call us on 076 3136743. We are open during office hours from Monday to Friday.

Sizing and fitting

Footlogics orthotics are available from X-Small to X-Large, covering all men's and women's shoe sizes from 3 to 13. Please check our Sizing Guide to determine which size Footlogics is the correct one for you.

The full-length model (Footlogics Comfort) can be trimmed to size with normal scissors in case the insoles are too long for your shoes. In most cases this won't be necessary and the insole should fit perfectly into your footwear, without any trimming.

Please remove any existing innersoles from your shoes, before placing Footlogics orthotics inside them. It may take a few days to get used to Footlogics orthotics. You can break them in by only wearing the orthotics for 1-2 hours a day, gradually increasing the number of hours of wear every day.

Please use the sizing table above to select the correct size orthotic. If you are not sure what your shoe size is, or if your shoe size falls in between our orthotic sizes, simply measure the length of your foot with a ruler, from the back of the heel to the tip of the big toe. You can rest assured that by measuring your foot you'll always receive the correct size orthotic. (Please note the Comfort full-length insoles can be trimmed to size with regular scissors, if they don't exactly fit into your shoes)

Payment methods

You can use your credit card to buy Footlogics orthotics, or send your payment by EFT (electronic bank transfer.

Shipping cost

All orders are shipped FREE of CHARGE!
Delivery times

Please allow 10 days for delivery.

Money-Back-Guarantee & Return Policy

You may return the goods within 30 days of purchase (with your receipt) and we will refund the purchase price, minus shipping cost we have incurred to send the goods out to you.

Please return the goods in good order. The insoles must not be worn!

Your Privacy

At Footlogics we respect your privacy. We do not disclose our customer details to any outside parties. We do not put your name, address or e-mail address on any mailing lists. We do not keep any financial information on record. We only keep your name, address, phonenumber and purchase history on file for a period of 12 months. This information remains strictly confidential at all times.

Footlogics Kids:

Footlogics Kids are available in two sizes: Kids (K) and Small Kids (SK). Typically, the SK orthotic is suitable for children from about 4 1/2 years of age to about 6 years, and the K orthotic will fit children from 7 to 9.

For children with a shoe size 4 or larger the Casual or Comfort orthotics are suitable (for example, X-Small will fit a foot size 4). Footlogics Kids orthotics are suitable for most types of children's footwear. No special fitting is required, just slip the orthotics in their shoes.

Any questions? Please go to the FAQ's section or e-mail us. Or call 076 404 0744 . We're here to help!